Soterix LMS

License Management System

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Dashboard Reports Distributors Partners Customers Platforms Products Subscriptions API Clients Webhooks Terms FTP Health Audit Log Users Backup Settings

Dashboard

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Edit Subscription

Subscription:

Site or Device ID (optional reference)

Partner

Customer (optional)

…or new customer name

Platform (optional — PLATFORM license, keyType 0)

Grace Period (days)

Created

Activated

Expires

Activated and Expires can be left blank.

Products

Co-term newly added products to the current end date (—) — they activate now and expire with the rest.

Backup & Restore

RDS Snapshots (Aurora: soterix-lms-db • 30-day retention)

Snapshot ID	Created	Status	Progress	Actions
Click Refresh to load snapshots

Data Export & Restore

Export Data

Download a full JSON export of all platform data (all regions).

Restore

Direct JSON import is disabled. To restore the database, use an RDS snapshot from the Snapshots section above — snapshots capture the entire database consistently. The JSON export above remains available for off-platform analysis.